Amazing Hotels: Life Beyond the Lobby

In a festive special, Giles Coren and Monica Galetti travel to Kulm Hotel St Moritz. This Swiss Alpine hotel was the birthplace of winter tourism more than 150 years ago. Back then the owner made a bet with summer guests that if they returned in the winter and did not enjoy themselves he would pay for their stay. The guests stayed for the season - and a new industry of winter leisure and sports was born. During their stay, Giles works as a bellboy alongside veteran head concierge Silvio, while Monica helps joint managing director Jenny transform her office into a private dining room for a nostalgic candlelit dinner.