The ER staffers are in decidedly unfestive moods as Christmas arrives. Carol's spirits are lifted by a Santa-like patient. Mark is outraged when Jenn decides to stay in Milwaukee over Christmas. Benton and Carter score points with Vucelich when Carter convinces an older gentleman, Ruby, to include his wife in Vucelich's study. Mark gives a deposition in the O'Brien case. The death of a priest threatens to start a gang war. Weaver receives a surprise visit from an African friend. A Holocaust survivor, the victim of a carjacking, brings Chanukah to the ER.
Quest roles:
Laura Innes(Kerry Weaver), Lily Mariye(Lily Jarvik), William H. Macy(David Morgenstern), Yvette Freeman(Haleh Adams), Ellen Crawford(Lydia Wright), Christine Harnos(Jennifer Greene), Deezer D(Nurse Malik McGrath), Emily Wagner(Doris Pickman), Mike Genovese(Officer Al Grabarsky), Bradley Whitford(Sean O'Brien), Michael B. Silver(Paul Myers), Kristin Minter(Randi Fronczak), Christine Elise(Harper Tracy), Ron Eldard(Ray Shepard), Ron Rifkin(Carl Vucelich), Piper Laurie(Sarah Ross), Tony Plana(Priest), Brandon Maggart(Stan Calaus), Joan Copeland(Hanna Steiner), Jacob Vargas(Diablo), Red Buttons(Jules 'Ruby' Rubadoux), Sean Murray(Bret Maddocks), Al Fann(Mr. Chamberlain), John Cassini(Zamboni Driver), Danny Goldring(Tony Maddocks), Lorna Scott(Stan's Wife), Michael Chinyamurindi(Mlungisi), Dora Hiller(Sammy Steiner), Bernard Hiller(Ari Steiner), Vanessa Mercado(Lamb), Billye Ree Wallace(Helen 'Silvie' Rubadoux), Michael Bryan French(Dr. MacGruder), Richard Minchenberg(P.K. Simon)