Donald Anspaugh has a new method to increase the staff's efficiency, new intern Maggie Doyle joins the ER and Susan asks Mark to come along to Hawaii.
Quest roles:
Lily Mariye(Lily Jarvik), Conni Marie Brazelton(Connie Oligario), Yvette Freeman(Haleh Adams), Ellen Crawford(Lydia Wright), Abraham Benrubi(Jerry Markovic), Deezer D(Nurse Malik McGrath), Emily Wagner(Doris Pickman), John Aylward(Donald Anspaugh), Warner Saunders(News Anchor), Omar Epps(Dr. Dennis Gant), Eileen Brennan(Betty), Elizabeth Barondes(Heather), Sara Rue(Jane), Lawrence Tierney(Jack Johnson), Glenne Headly(Dr. Abby Keaton), Jorja Fox(Dr. Maggie Doyle), Dennis Fimple(Dante), John Diehl(Johnson's Son), George Murdock(Mr. Sidowski), Josie Kim(Nurse Hodges), Sandra Kinder(Judith), Robert Mont(Animal Control Cop), Wiley M. Pickett(Impaled Man)