With a massive snowstorm beating down on St. Louis and an unsympathetic home office, the Cloud 9 employees and customers get snowed in, leading to escalating tensions and infighting.
Quest roles:
Kaliko Kauahi(Sandra Kaluiokalani), Jon Barinholtz(Marcus), Steve Agee(Isaac), Kelly Schumann(Justine), Irene White(Carol), Dean Anthony(Don), Chris Grace(Jerry), Jon Miyahara(Brett (uncredited)), Christopher Riordan(Chris (uncredited)), Matt Braunger(Terry), Hamilton Mitchell(News Reporter), Mariana Tosca(Heather (uncredited)), Susan Song(Middle-Aged Woman), Dwayne Colbert(New Customer), Abraham Sigler(Child), Danny Gura(Elias (uncredited)), Selisha Shertick(Sarah (uncredited))