The staffers spend the day ("Big Block of Cheese day") dealing with private organizations, aka the crackpots. Throughout the day, Sam deals with a UFO nut, CJ gets a proposal to build a wolves-only road, Toby and Bartlet clash over everything, and Josh is overwhelmed by guilt regarding his sister's death.
Quest roles:
Janel Moloney(Donna Moss), Elisabeth Moss(Zoey Bartlet), Renee Estevez(Nancy), Kathryn Joosten(Dolores Landingham), Suzy Nakamura(Cathy), Sam Lloyd(Bob), Nick Offerman(Jerry), Guy Boyd(Stanley), Juwan Howard(Mr. Grant), Nicholas Cascone(Loomis)